Help Desk - Knowledgebase

Can I install InterpretBank on my iPad?

There is no need to install InterpretBank on the iPad. From your Windows or macOS installation, you can simply synchronize your database with your Private Cloud Account and access all your glossary wi...

Lookup a glossary on a mobile device

You can access glossaries created with InterpretBank on any mobile device. To access a glossary from any device, InterpretBank will upload your glossary to our server and send you a personal token. Wi...

Install on macOS Lion

Is it possible to install InterpretBank on an old MacBook running Lion? Unfortunately not. InterpretBank is supported only from macOS El Capitan. For a better experience, we advise using Mojave or Cat...

Share a glossary with a colleague

To share a glossary with a colleague, you have several options: - export the glossary in Excel and sent it to your colleague - export the glossary in InterpretBank's TBX format. Your colleague will be...

License - Reinstalling the OS on my computer

Question My laptop crashed so I just reinstalled my laptop (without deactivating the license) and when reinstalling IB it stays in Demo mode. When I insert the license code it says: Error activating I...

Trial expired after installation

Question I just downloaded IntrerpetBank for a free trial, but it continues asking for a license key, saying the free trial has expired. Answer InterpretBank detects if the tool has been installed in...

Looking up all glossaries at once

If you want to lookup ALL your glossaries, you can set the option INCREMENTAL SEARCH in menu Options/Preferences/Booth. Set "Search in entire database" on "Always" or on "If no result is found in sele...

Unable to select alphabetical order

Question When I click "View" and "order" as explained in the user guide, InterpretBank 6 allows me to select "Old" and "New" only. How can I order alphabetically my glossaries? AnswerTo select the alp...

Export only a subglossary

QuestionI would like to export a subglossary into an excel file, however, it seems that I can only export entire glossaries. Is it even possible to export a subglossary? Answerit is possible to export...

What happens if I use more than 2 computers or buy a new one?

With one license, you can install InterpretBank on 2 computers with a synchronized database (the data will be the same on both databases). The synchronization is done by means of tools like DropBox, e...

Can I somehow transfer the license onto an additional or new device?

Yes, the license can transferred from a computer to a new one, for example when you change your computer.

How often do I have to back up? And what we do we do with backups?

There is no rule. Whenever you want. There is also a function that let InterpretBank perform backups at regular intervals (menu Options/Preferences, tab Private Database, option "Automatic backup data...

Can I select all my glossaries when I search in the booth mode?

Yes, you can open from one to all glossaries. However, the intelligent algorithms of InterpretBank allow you to open one or a small set of glossaries (which are relevant for your event), and search al...

Update from version 6 to version 7

Q: I have version 6. How can I upgrade it to version 7? Simply download Version 7 from our website and install it. It will be installed in parallel to your version 6 (which you can deinstall). Your da...

Modifying an existing record and saving it as a new one

Question I want to select a term in the table and modify it, saving it as a new record. Clicking on the icon save, will update the existing term. Answer The Save icon will update the record or write a...

Scrolling multiple documents

Q: Sometimes I have to work with the same document in 2 or 3 languages. How can I view two documents side by side, and synchronize scrolling? Import the 2/3 versions of your document into the glossary...

Imported Excel file with Japanese Text contains phonetic guide

When I import a glossary containing Japanese text also the phonetic guide is imported. How can I prevent this? A: this is the situation. When you write in Excel using the Japanese lDE, Excel will auto...

Error starting InterpretBank with synchronized database

I am having trouble opening InterpretBank. The following two pop-up messages come up whenever I try to open the software. It was working fine last week and I haven't made any changes.

Searching for Abbreviations in the Booth view

Q: I noticed that in the Booth view, the search box functionality is not searching in my Booth Info (Abbr) column. So, when I type in An abbreviation in the search box it does not bring any search res...

Cloud subscription expired

To use the Cloud services of InterpretBank, you need an active Cloud subscription. You get 12 months free of Cloud Services when you buy the Desktop license. After this time you need to renew the Clou...

Migration from an old to a new computer

Q: I just migrated from an old computer to a new one. But when I opened the app on the new laptop, all my data is not there. A:- Deactivate your license on the old computer (menu Help/License) - Backu...

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Articles in this category

Can I install InterpretBank on my iPad?

Lookup a glossary on a mobile device

Install on macOS Lion

Share a glossary with a colleague

License - Reinstalling the OS on my computer

Trial expired after installation

Looking up all glossaries at once

Unable to select alphabetical order

Export only a subglossary

What happens if I use more than 2 computers or buy a new one?

Can I somehow transfer the license onto an additional or new device?

How often do I have to back up? And what we do we do with backups?

Can I select all my glossaries when I search in the booth mode?

Update from version 6 to version 7

Modifying an existing record and saving it as a new one

Scrolling multiple documents

Imported Excel file with Japanese Text contains phonetic guide

Error starting InterpretBank with synchronized database

Searching for Abbreviations in the Booth view

Cloud subscription expired

Migration from an old to a new computer

What happens if I use more than 2 computers or buy a new one?

Can I install InterpretBank on my iPad?

License - Reinstalling the OS on my computer

Share a glossary with a colleague

Update from version 6 to version 7

Trial expired after installation

Migration from an old to a new computer

Cloud subscription expired

Searching for Abbreviations in the Booth view

Error starting InterpretBank with synchronized database

Imported Excel file with Japanese Text contains phonetic guide

Scrolling multiple documents