Get in touch
Contacts and Support
E-mail for commercial questions:
SupportSupport is accessible only with a valid PRO Package (formerly called Cloud subscription). The best way to ask for support is by using the feature integrated in your Desktop installation. It is accessible in menu "Help | Report an issue". If you need to send us screenshots etc, please use the ticketing system available here.
NOTE: Before contacting the support, try to update your installation and see if the issue persists.
In order to help us with the support, provide us:
- your license key (only needed if you are using the Ticketing system)
- a detailed description of the issue
- error messages
- what you are trying to do